Call 312-977-1717 to RENEW

Feel free to contact Bethany, Nick, David or Amy at the Subscription Department Monday through Friday from 9:30am to 5:30pm.

*The best seats for shows that are sure to sell out!

*Subscribers may save up to 30% over individual ticket buyer prices for select pricing levels!

*Enjoy FREE, EASY and UNLIMITED exchange privileges via mail, email and phone!

*Purchase additional tickets for family and friends before the show goes on sale to the public!

*Lost tickets? We’ll replace your tickets for free!

*Receive invitations to special events!

*First time subscriber? Please take an Historic Theatre Tour on us to get acquainted with our venues!

*Connect to Broadway In Chicago online with podcasts, blogs and other networking sites!

*Subscribers receive discounts and updates via the Subscription E-Newsletter – make sure we have your current email and contact information!

If you have lost your tickets to an upcoming performance, please contact the Subscription Department at 312-977-1717 or subscription@broadwayinchicago.com, and we will replace your tickets.

If it is after business hours or on a weekend, please go to your scheduled performance and speak with the box office.

Season ticket holders enjoy the benefit of exchanging tickets to another performance of the same show. Exchanges will be made from the best available seating. Unfortunately, comparable seating cannot be guaranteed.

Exchanges in Person:
You may bring your tickets to any Broadway In Chicago Box office (call 312-977-1700 for current hours and locations). Please note that the Box Office may not be able to process your exchange within 2 hours prior to curtain. In order to receive our best possible customer service, you may always leave your exchange with the box office staff and they will process your exchange the next day, or after the performance if you drop it off during a matinee.

Exchanges by Mail:
Please mail your tickets, along with a note with which date you would like to attend to: Broadway In Chicago Attn: Subscriber Ticket Exchange 17 North State Street, Suite 810 Chicago, IL 60602

Exchanges by Email:
Please scan and attach your tickets in an email to subscription@broadwayinchicago.com, along with which date you would like to attend.

Exchanges by Phone:
Please call 312-977-1717 with your exchange date requests. Please note that we do not process your exchange in house, and must shuttle it to the box office, so exact exchange locations are not always available.

Broadway In Chicago Suite Service provides:
*A private suite available 45 minutes prior to performance time

*Complimentary light hors d’oeuvres and drinks at our private bar

*Small desserts and open bar during intermission

*Private restroom facilities, coat check and courtesy phone for local calls

*First class attentive service

To order Suite Service for $30 per ticket for any or ALL of your performances, please mail, email or call the Subscription Department.

As a courtesy to other patrons, children under the age of five will not be admitted to Broadway In Chicago theatres. Child-friendly shows may allow younger patrons. All patrons must have a ticket for admission. All ages require a ticket.

For the listing of full house rules, please click HERE.